Robert Wetzold Studios built the traVRsal app as a Commercial app. This SERVICE is provided by Robert Wetzold Studios and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at traVRsal unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may automatically collect anonymized data, that are processed to improve the Service. For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User Id, User Name. The information that we request will be retained by us and used as described in this privacy policy.
By contacting our customer service via e-mail, we will likely receive Personal Information (e-mail address, and any other Personal Information you might have provided us with) that we will not process, except for providing you with the support you requested. The e-mails will be stored to ensure proper follow-up, but you are free to request the Personal Information deletion: support@wetzold.com
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your device called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Unity Analytics
The Game is developed with Unity, and Unity Analytics are enabled to help us collect anonymous user progression and performance metrics, to help us continuously improve the Game. Unity privacy policy is available on their website:
https://unity3d.com/legal/privacy-policy
We do not have access to these data other than in the form of aggregate metrics.
Oculus
If you are accessing the Game from the Oculus platform, Oculus might collect personal information from you, according to the terms of services you agreed upon, and following their own privacy policy, which is available on their website:
https://www.oculus.com/legal/privacy-policy/
We do not have access to these data other than in the form of aggregate sales and metrics.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Deletion of Personal Data
If you wish to request the deletion of your personal data that we may have collected, you have the right to do so. To request the deletion of your personal data, please email us at support@wetzold.com with the subject line "Data Deletion Request." Once we receive your request, we will confirm and process it within a reasonable timeframe, ensuring the deletion of your personal data from our systems. However, some data might be retained if necessary for legal or operational purposes, but we will inform you of any such retention.
While we make every effort to ensure the complete deletion of your data, remember that removing data from backups and storage systems might not be immediate. Rest assured, your deleted data will not be processed for any other purposes during this time.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy or need assistance with any data-related requests, do not hesitate to contact us at support@wetzold.com.